I keep crashing. What can I do?

We know how frustrating this is and we thank you for your patience. We are collecting information from players experiencing crashes in order to investigate and determine the cause. As the game is in Closed Beta, we will not be able to provide live support regarding this issue. However, we would very much appreciate it if you could submit a ticket to us using the following template:


  • Choose the "Crash Information Form"
  • Make sure the subject is: Game Crash - File Attached
  • Fill out the information requested
  • Make sure that you attach the dmp file, so Development can investigate it further.
    • The file is located at C:\Nexon\Library\firstassault\appdata\Shipping
    • The file name is GameExe.dmp


Thanks again for the information and we apologize for the inconvenience this caused. We are working hard to make everyone's experience a more enjoyable one. 
Crash ticket_form_id_39075 Ticket_field_id_24325885_value_crash
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